Our Services

CHC is committed to helping employers meet the challenges of today’s complex healthcare environment. With our limited benefit plans customization never means additional administration. Look through the services we offer to support our products.

Quality Customer Service

CHC is proud to offer quality, convenient, Customer Service. Our bilingual (Spanish), Customer Service Representatives are available Monday through Friday from 7am to 6pm, CST. We are here to assist our members, employers and brokers with questions regarding plan benefits, ID cards, eligibility, claim status/ resolution, provider questions, etc.

Single Source Billing

With Single Source Billing you can include benefits through multiple carriers on one bill, such as life insurance, short-term disability, vision, dental, and much more.This option gives you a broader range of voluntary benefits from multiple carriers without added administrative burden or costs. You also have the flexibility of receiving monthly premium statements electronically or on paper.

Enrollment Options

CHC offers multiple enrollment capabilities including telephonic, paper or electronic enrollment. You may select one of these enrollment options, or a combination of all three.

Employer Web Portal

CHC has established a “web portal” for our clients who have 100 or more employees enrolled in a CHC limited benefit medical plan. The Web Portal is designed to allow employers to verify eligibility, process adds/terms, etc.

If you have already established your user name and password, you may visit the CHC Employer Web Portal. If you have not established your CHC web portal user name and password, please Contact Us.

Administrative Ease

CHC has secured specialized vendor partners to assist in the administration of your CHC benefit plan; however we encourage you to call us directly for any assistance, or questions you may have. Your dedicated CHC Account Manager or CHC Customer Service staff members can assist with questions related to plan benefits, ID cards, eligibility, claim status/resolution, provider questions, etc.