For Our Members

At CHC, we design healthcare programs with employees in mind. We know that paying for doctor visits, shots, prescription drugs, emergency room visits, and outpatient surgery can be stressful and create financial worries. Your CHC benefit plan is designed to reduce your healthcare costs and be easy to use. Here’s how:

Key Member Benefits

• Quality insurance at a fraction of the cost of comprehensive health plans
• Low monthly or weekly cost with no large deductibles
• Immediate first-dollar coverage with reduced out-of-pocket expenses
• Guaranteed issue – You won’t be turned down during an open enrollment period
• Access to national physician and hospital PPO networks
• Toll free, convenient, bilingual (Spanish) Customer Service Representatives

Using Your CHC Benefit Plan

When Visiting a Physician/Provider:

• Locate a participating PPO provider convenient to you by calling the PPO network shown on your member ID card, or visiting the “Carrier Directory” section of this website
• Schedule an appointment, and present your ID card when you arrive
• Your provider will call CHC to verify coverage and determine your out-of-pocket expense.

When Visiting a Hospital:

• Schedule and receive your required medical care/surgery (Pre-authorization is not required)
• The hospital sends all claims to CHC’s administrator for processing
• Applicable benefits are paid directly to the hospital
• In accordance with your plan benefits, any remaining charges are billed to you, and you are responsible for paying the hospital directly

When Visiting a Pharmacy:

• Present your ID card to a participating pharmacy to receive your pharmacy benefits
• If you have a “copay” plan, you will pay a set copay for your prescriptions in accordance with your plan
• If you have a “discount” plan, you will enjoy discounted rates on commonly used prescriptions
• Check your ID card for important phone numbers and information regarding your prescription drug plan
• Click here to access the member portal.